Need a hand?

The quick answers are below. For anything else, write to hello@sproutmoney.kids.

I forgot the grown-up code

On the code screen, tap “Forgot the code?” and answer the recovery question you picked when you set the code. You can then set a new one.

How do I switch the lock on?

Tap the round avatar at the top of the Diary to open settings. Set a grown-up code there, then switch the lock on. From then on, adding money, changing entries and opening settings all need the code.

An entry is wrong

Straight after saving, tap Undo on the bar at the bottom. Later on, tap the entry in the diary to change or delete it. With the lock on, changing or deleting asks for the code.

How do I change the name or the currency?

Both live in settings. Tap the avatar at the top of the Diary.

How do goals fill up?

The balance is shared out from the top goal down. To change which goal fills first, hold a goal and drag it up or down.

My child bought the thing they saved for

When a goal is full, Sprout cheers and offers “I bought it!”. Tapping it records the money out, and saving that entry moves the goal to Done.